Take-back guarantee

Returns (if applicable)

We accept the return of products. Customers have the right to request a return within 14 days of receiving the product.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we need a receipt or proof of purchase. Please do not return your purchase to the manufacturer.

Refunds will arrive on time within 1-3 working days.

The customer will be billed for the shipping costs at most once (including returns); There is no need to charge consumers a restocking fee for returning a product.

Refunds (if applicable)

As soon as your return has been received and checked, we will send you a confirmation of receipt by email. We will also notify you that your refund has been approved or declined. If approved, your refund will be processed and automatically credited to your credit card or original payment method within a specified number of days.

Late or missing refunds (if applicable)

If you haven't received a refund yet, first check your bank account again.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

Then contact your credit card company, it may take some time for your refund to be officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you've done all of these and still have not received your refund, please contact us at

Please contact our customer service at for the return address.

We would be happy to provide you with better service. Please remember to include your order number (if applicable) when contacting us as this will help us resolve your issue faster. Be sure to check your spam folder while waiting for a response from our customer service team.